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If you have repairs or upgrades please contact NDI sales support at ssd@nditigal.com to request an RMA number for return of the product. To request general help from Ascension Technology, complete the form below as accurately as possible. Be sure to answer ALL questions. Your request will be immediately sent to us via the Internet:

 

First Name:
Last Name/ Family Name:
Company:
Phone:
* E-mail:
* This field is required if you need a response via e-mail.
What host computer will you use for this tracking application (PC, Mac, etc.)?
What application software will you use for this tracking application?
Which Ascension product do you need help with?
driveBAY 1
driveBAY 2
trakSTAR 1
trakSTAR 2
laserBIRD
spotLIGHT
Specific Help Questions:  The more we know about your issue, the better we can help you!

      TRACKING 3D WORLDS
Call: (802) 985-1114 or 800-321-6596 (inside USA only)
email:

 
 
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